Our PetDesk App

Manage Your Pet’s Health Anywhere, Anytime

Taking care of your pet’s health has never been easier. With the PetDesk app, you can store vaccination records, view upcoming appointments, and keep track of your pet’s wellness needs right from your smartphone!

Connect with Willow Animal Hospital on PetDesk!

What is PetDesk?

PetDesk is a secure, easy-to-use platform designed to keep you seamlessly connected with the care team at Willow Veterinary Hospital. By putting essential medical information and tools in one place, we help ensure your pets receive the consistent, high-quality care they deserve.

Features & Benefits for Willow Vet Clients:

100% Free: Completely free to download and use for all Willow Veterinary Hospital clients.
Lightweight App: Fast download that takes up minimal space on your device.
Smart Reminders: Timely alerts for upcoming annual wellness exams and routine check-ups.
Preventative Care Calendar: Sync dosage schedules with your personal calendar so you never miss a flea, tick, or heartworm treatment.
Easy Communication: Contact our team anytime through convenient two-way texting to ask questions or request an appointment.
Ad-Free Experience: Guaranteed zero unwanted messages, ads, or spam

Getting Started Tip: When you download the app, be sure to register using the same email address you have on file with Willow Animal Hospital. Your pet’s medical history will sync automatically overnight!

How Does PetDesk Work?

PetDesk operates as a centralized platform where pet owners can manage various aspects of their pet's health. It offers a range of features that cater to different needs:

Stay on top of your pet's upcoming visits with automatic appointment reminders delivered right to the app. Need to schedule an appointment? Simply call or text our team, and once your visit is confirmed, your appointment details will automatically sync to the app so you always have them at your fingertips.

Why Use the App for Your Pet’s Care?

Convenience at Your Fingertips

All your pet's health information is centralized in one easy-to-access location—no more digging through drawers for vaccine certificates.

Improved Health Outcomes

With structured schedules for check-ups and custom medication alerts, staying proactive with your pet’s wellness plan is completely effortless.

Direct & Clear Communication

Two-Way Texting gives you an open line to our clinic staff, making it simpler than ever to ask quick questions about your pet's care.

Saves You Time

Access medical records, view upcoming appointments, and manage reminders in just a few quick taps, all from one convenient app.

How to Install the PetDesk App

Getting started with PetDesk is quick and simple! Follow these five easy steps to connect with Willow Animal Hospital:

CONSULT

This is the first step in the full arch process. During this appointment, you will meet with your Dr. Kurt O. Bally DMD FICOI to discuss your needs and options for dental implants. The consultation will typically take about an hour. This first and free visit is $525 value.

STEP 1

STEP 2

RECORDS

Your dentist will take a series of records, including dental x-rays, 3D scans, and photographs. These records will be used to create a treatment plan and to fabricate your dental implants.

PRE-SURGICAL CONSULT

This appointment is held before the surgery to discuss the risks and benefits of the procedure, as well as the recovery process. You will also have a chance to ask any questions you may have.

STEP 3

STEP 4

SURGERY

This is the procedure where the implants are placed into your jawbone. The surgery typically takes about 2 hours per jaw and is done safely with oral anesthesia. All patients leave with their new temporary teeth on the day of the surgery and will return within 1-2 weeks to have their first post-op visit and receive their fist implant prototype teeth. It is important to remain on a very soft diet after surgery and before receiving your first prototype.

PROTOTYPES

1-2 weeks after your surgery you will return to check your healing and receive your first set of implant prototype teeth that will be attached directly to your implants. We allow up to 3 versions of teeth during the healing process to ensure the dentist and patient is happy with the look and feel. As your implants heal your dentist will create a series of prototypes for your implant bridge. These prototypes will be used to test the fit and function of the bridge before it is permanently placed.

STEP 5

STEP 6

HEALING

The implants will need to heal for 4-6 months before the next step can be taken. Dr. Bally will also provide a night guard to help prevent excess pressure from going to your implants. As you heal you will remain on a soft diet.

PROTOTYPING AND VERIFICATION

Once the implants have healed, your dentist will create a final prototype of your dental bridge. This prototype will be verified to ensure that it is the correct size, shape, and color. Before authorizing the fabrication of your new zirconia implant smile.

STEP 7

STEP 8

DELIVERY

This is the appointment where your permanent dental bridge is placed. The procedure typically takes about 1 hour. It's a truly rewarding visit for everyone.

POST-DELIVERY CONSULT AND DOCUMENTATION

This appointment is held after your new zirconia implant smile is installed and your final night guard is given and instructions to maintain your smile are discussed. Final pictures, X-rays and video mark the end of your zirconia implant smile journey.

STEP 9

STEP 10

MAINTENANCE

Your zirconia implant smile will need to be maintained on a regular basis to ensure that it continues to function properly. This may include cleaning, adjustments, and checkups.

Download the App

Click here and get the link required to download the PetDesk app. You can also find it directly on the App Store or the Google Play Store, tap Install or Get. The app is 100% free to download and lightweight, so it won't take up much space on your phone.

Create Your Account

Launch the app and tap Sign Up. When creating your account, be sure to enter the exact email address you provided to Willow Animal Hospital. Using the matching email allows our system to verify your account and automatically sync your pet's full medical history, vaccination records, and upcoming reminders overnight!

Connect to Willow Animal Hospital

During setup, search for Willow Animal Hospital in the practice directory and select us as your primary veterinary care provider. Once connected, your app will link directly to our clinic's platform for hassle-free appointment requests and direct messaging with our team.

Personalize Your Notification Preferences

Take a quick moment to tailor your notification settings. You can set up custom alerts for upcoming wellness exams, routine check-ups, and daily or monthly medication schedules—ensuring you stay informed in a way that perfectly fits your personal routine.

Welcoming New Clients and Their Pets to Our Hospital!

Call to Book: (703) 754-8000